Digital Growth Consulting

eCommerce & digital growth for brands ready to scale smarter.

Cernobbio Group helps B2B and DTC businesses improve digital revenue, modernize their commerce operations, and build the marketing technology foundation needed for profitable growth.

20+
Years building digital operations into primary revenue drivers
6
Disciplines under one operating roof — strategy through execution
Positioning

Operator-led growth, not agency guesswork.

Cernobbio Group brings executive-level eCommerce and digital leadership to businesses that need more than campaign execution. We help companies diagnose what is blocking growth, align marketing and technology around measurable business outcomes, and build the operating model needed to scale.

We work across digital strategy, performance marketing, conversion optimization, lifecycle marketing, AI-enabled workflows, analytics, and commerce technology.

Core Services

Six disciplines. One operating view of revenue.

01

eCommerce Growth Strategy

Digital revenue planning, channel mix strategy, CAC and LTV analysis, merchandising strategy, and roadmap development for B2B, DTC, and omnichannel businesses.

02

Performance Marketing & Acquisition

Paid search, paid social, shopping, marketplace advertising, SEO, AEO, affiliate, retargeting, and full-funnel acquisition strategy tied to business economics.

03

Conversion Rate Optimization

Site audits, funnel diagnostics, UX recommendations, A/B testing roadmaps, checkout optimization, lead capture, and customer journey improvement.

04

CRM, Lifecycle & Retention

Email and SMS strategy, Klaviyo and HubSpot planning, segmentation, automation flows, win-back campaigns, and post-purchase journeys.

05

Martech & Commerce Operations

Platform evaluation across Magento/Adobe Commerce, Shopify, BigCommerce, CRM, PIM, analytics, attribution, and marketplace systems.

06

AI & Digital Workflow Enablement

AI-assisted content workflows, guided selling, chatbot strategy, conversational agents, and practical AI use cases for revenue and operations.

Who We Help

Businesses outgrowing their current operating model.

Growing but lacking digital operating discipline
Over-reliant on agencies without clear ownership
Struggling to connect marketing activity to revenue outcomes
Migrating platforms, CRM systems, or commerce infrastructure
Trying to scale eCommerce without sacrificing margin
Moving from legacy sales models into modern digital acquisition
Lead In

Start with a Digital Growth Audit.

A focused review of your digital growth engine — traffic quality, conversion performance, lifecycle marketing, technology stack, reporting, and near-term revenue opportunities.

Request a Digital Growth Audit
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Leadership

Led by Craig Madden.

Craig is an eCommerce and digital growth executive with 20+ years of experience building digital operations into primary revenue drivers across DTC, B2B, retail, marketplace, and multi-channel businesses.

He has led digital transformation, performance marketing, CRM migration, CRO, marketplace growth, martech strategy, AI-enabled workflows, and full P&L-oriented growth initiatives across complex businesses.

More About Craig